About Protocom

Protocom is a leading provider of messaging solutions and Value Added Services (VAS) in the Telecommunications, Service Providers and Enterprise spaces. Protocom is a One-Stop-Shop provider with a wide range of products and solutions.

Protocom is the messaging solutions expert with a proven track record and ability to produce innovative avenues to increase operators' revenues, profitability and reduce costs.

24x7 Support:

We understand that in the dynamic and highly charged environment we operate in, contingencies occur. For this reason we have a 24/7 support team that understands that the key to a successful relationship with a client is unwavering and uninterrupted support, no matter what the situation or the time. Our team supports and maintains very large and complex messaging systems at the nominal Tier 1 Telecommunications Service Provider level 99.95% and above.


At Protocom, we pride ourselves on continually developing new solutions to retain our market leadership position. Our Engineers are researching new and exciting trends in Telco VAS that will ensure we can continue to offer our customers solutions that will be leading edge and 1st to market.

Protocom's head office is located in Sydney, Australia with offices in South Africa, India and China.

Protocom is a rapidly growing company with the distinction of being one of the first companies to focus on integrated Value Added Services (VAS), infrastructure, solutions and products in Australia.


To be an acknowledged global leader in providing innovative solutions to the telecommunications industry.


To add value to the business of our customers by offering superior, innovative and effective VAS solutions.


  • Commitment to our customers
  • Professionalism and integrity in all our actions
  • Skilfully respond to ongoing technological change
  • Commitment to quality
  • Embrace challenges with enthusiasm
  • Continually strive for excellence in our team
  • Foster personal achievement and work satisfaction